What is a Trusted Profile?
A Trusted Profile (Profil Zaufany) is a free, secure online tool that allows you to verify your identity digitally. With a Trusted Profile, you can handle most official matters without printing documents, signing paperwork, or visiting offices in person. It serves as a digital identity document, enabling you to sign electronic documents with a signature that is legally equivalent to a handwritten signature (for public entities).
How to Create a Trusted Profile?
To create a Trusted Profile, you need a PESEL number. If you already have one, visit the official government website: pz.gov.pl.
- Using Electronic Banking (Online Method):
If you have a bank account with one of the following banks: Alior, Pekao, BOŚ, Millenium, Getin, Envelo, Crédit Agricole, BNP Paribas, ING, PKO, BS Brodnica, Santander, mBank, Inteligo, or BPS, you can create a Trusted Profile from home.- Go to pz.gov.pl and scroll to the bottom of the page.
- Select Załóż Profil Zaufany i potwierdź ONLINE.
- Choose your bank and log in to your electronic banking system.
- Your bank will forward your personal information to the Trusted Profile system.
- In-Person Verification (Confirmation Point):
If you don’t have an account with one of the supported banks, you’ll need to verify your identity in person at a Verification Point.- Visit pz.gov.pl and scroll to the bottom of the page.
- Select Załóż Profil Zaufany i potwierdź W PUNKCIE POTWIERDZAJĄCYM.
- Enter your login details, personal information, and contact information.
- Choose a Verification Point and visit it within 14 days to confirm your identity.
Important Information About Trusted Profile
- Memorize your username and password for convenience.
- Do not share your login details – your Trusted Profile contains sensitive personal data that only you should access.
- Your Trusted Profile is valid for 3 years and can be easily extended for another 3 years.
FAQ
1. What should I do if I forgot my login information?
- Forgot Username:
Go to pz.gov.pl, click Zaloguj się (Log in), then select Nie pamiętam nazwy użytkownika (I forgot my username). Enter the email address used during registration, and you’ll receive an email with your username. - Forgot Password:
Go to pz.gov.pl, click Zaloguj się (Log in), then select Nie pamiętam hasła (I forgot my password). Enter your username and PESEL number, and you’ll receive an email with a link to reset your password.
2. How do I change the phone number linked to my Trusted Profile?
Log into your Trusted Profile account and follow the step-by-step instructions provided on the website.
3. I changed my phone number. How do I regain the ability to use it as an authorization method?
There are two ways to update your authorization method:
- Extend Validity of Trusted Profile:
Log into your account, click Profil zaufany > Mój profil zaufany > Złóż wniosek o przedłużenie ważności, and visit a Verification Point within 14 days to confirm your identity. - Link to Electronic Banking:
If you’ve updated your phone number in your bank’s system, link your bank account to your Trusted Profile by clicking e-urząd > Załóż profil > Załóż nowy profil zaufany on your bank’s website.
4. Can I create a Trusted Profile if I didn’t select the option during my PESEL application?
Yes. Register on pz.gov.pl, enter your login, password, and details, and visit a Verification Point within 14 days with proof of identity.
5. Where can I find a Verification Point?
Use this link to locate your nearest Verification Point: https://pz.gov.pl/pz/confirmationPointAddressesList.
6. How long is a Trusted Profile valid?
A Trusted Profile is valid for 3 years and can be extended for another 3 years.
7. Can I activate my Trusted Profile through my bank account?
Yes, if your bank supports this feature, you can activate your Trusted Profile through electronic banking.For more information, visit the official government website:
https://www.gov.pl/web/gov/uzyskaj-numer-pesel-oraz-profil-zaufany–usluga-dla-obywateli-ukrainy.