Skip to content
Home » Privacy Policy

Privacy Policy

Privacy Policy (GDPR & Polish Law Compliant)

Last Updated: 07 July 2025

1. Data Controller

LEX CORPORATION SP. Z O.O.

  • REGON: 540760365
  • KRS: 0001151749
  • Tax ID (NIP): 7011243632
  • Registered Office: Krucza 16/22, Lokal 411, 00-526 Warszawa, Poland
  • Data Protection Officer (DPO): (+48) 573 467 138 | Emailinfo@lexcorporation.pl

2. Data We Collect

We process personal data per GDPR (Art. 6) and Polish PDPA:

CategoryExamplesLegal Basis
Identification DataName, date of birth, ID/passport numberContract (Art. 6(1)(b))
Contact DataEmail, phone, addressContract/Legitimate Interest
Financial DataBank details, payment info (processed via PCI-DSS gateways)Legal Obligation (Art. 6(1)(c))
Immigration/Legal Case DataVisa applications, court documentsConsent (Art. 6(1)(a))
Employment DataCV, work history (for recruitment)Consent
Website AnalyticsAnonymized IP, cookies (see Section 6)Legitimate Interest (Art. 6(1)(f))

3. How We Use Data

  • Service Provision: Legal/immigration services, order processing.
  • Marketing: Only with explicit consent (opt-in). Unsubscribe anytime.
  • Security: Fraud prevention, encryption (TLS 1.3, AES-256).
  • Legal Compliance: Tax/accounting records (Polish Tax Ordinance Art. 86).

4. Data Security Measures

Technical Protections

  • Encryption: TLS 1.3 (HTTPS), PCI-DSS v4.0 for payments (Przelewy24.pl).
  • Infrastructure: WAF firewalls, DDoS protection, quarterly vulnerability scans.
  • Data Storage: AES-256 encryption; no card data stored.

Organizational Protections

  • Access Control: RBAC, MFA for admin accounts.
  • Staff Training: Annual GDPR compliance training.

5. Data Retention

Data TypeRetention PeriodLegal Basis
Customer Orders5 years (tax audits)Polish Tax Ordinance Art. 86
Marketing DataUntil consent withdrawal + 30 daysGDPR Art. 7(3)
Legal Case Files10 years (case closure)Polish Bar Association Rules
Financial Records5 years (invoices) / 10 years (contracts)Polish Accounting Act Art. 74
Website Logs12 months (IPs anonymized after 30 days)GDPR Art. 32


6. Your Rights (GDPR Arts. 15–21)

RightHow to ExerciseResponse Time
Access (Art. 15)Request data copy (JSON/CSV) via DPO.30 days (free)
Rectification (Art. 16)Submit proof (e.g., utility bill for address changes).30 days
Erasure (Art. 17)Request deletion (excludes legal retention requirements).30 days
Portability (Art. 20)Receive structured data (e.g., contracts).30 days
Object (Art. 21)Opt out of marketing (unsubscribe link) or legitimate interest processing.15 days
Restriction (Art. 18)Freeze processing during disputes.15 days

Contact DPOinfo@lexcorporation.pl | (+48) 573 467 138


7. E-Commerce Module

7.1 Order Process

  1. Checkout: Cart → Payment (card/BLIK/bank transfer).
  2. Confirmation: Email with order number + PDF invoice.
  3. Delivery:
    • Digital services: Immediate download.
    • Physical documents: 3–5 days (Poczta Polska, tracked).

7.2 Withdrawal & Refunds

  • 14-Day Right to Withdraw: 14 days of delivery without stating a reason.
  • Process: Email info@lexcorporation.pl with order number. Refund issued within 12 calendar days of receiving written notice
  • Cancellations
    Full refund: Cancelled 48+ hours before service.
    50% refund: Cancelled 24–48 hours before service.
    No refund: Cancelled <24 hours before or after work has begun.
    Non-refundable: Any initial deposits.

7.3 Complaints

Complaints Procedure

  1. Filing a Complaint
    • Consumers may submit complaints regarding services or products provided by LexCorporation via:
      • Email: Send a written notice to info@lexcorporation.pl.
      • Post: Send a written complaint to LexCorporation’s registered office address.
  2. Required Complaint Content
    The complaint should include:
    • Consumer’s contact details (name, address, email/phone).
    • Description of the issue.
    • Relevant order/service reference (if applicable).
    • Any supporting evidence (e.g., photos, documents).

7.4 Payments

  • Methods: Visa/Mastercard (3D Secure), BLIK, bank transfer (PLN/EUR/USD).
  • Security: PCI-DSS compliant; no card data stored.

8. Policy Updates

  • Notified via website banner or email (if material changes).

Legal Basis for This Information

  • The requirements for Terms & Conditions are set by the Polish Consumer Rights Act (30 May 2014).
  • The Privacy Policy follows the EU GDPR (2016/679).